Seller backed out! What's next?

Hi A week ago I got interested by some fishing lures from a seller that lives 5 miles away from me. I contacted him and asked if I happened to be the winner if I could pick up since we were so close. He replied within minutes and said I could pick up and save shipping, no problems. I did "buy it now" on his auction and it's been a week and he doesn't answer my emails via Ebay. This guy has zero feedback. I honestly don't care if he changed his mind, there are more lures to bid on Ebay. What I am worried is if he fills a non paying bidder with Ebay. What would you do? I do understand something could have happened to this seller like an accident or something but I doubt it. He has nothing else for sale. Thanks Patrick|||regardless of whether you are picking them up or not you should still pay via pay pal to protect yourself. You can request an invoice from him with the shipping revision. But if he does not respond yet again, I would just pay the invoice with the shipping. I would imagine the shipping for the lures can't be that much. Then just hope that he gets back to you and issues you a shipping refund. It is his feedback at risk here..... Then, in the meantime if he doesn't get back to you or ship them, file an INR after a few weeks. If he is unable to prove they were shipped or picked up, ebay/pay pal will issue you a refund....|||Use this link to pull the seller's contact information and give them a call. Link Agree, pay for your item via Paypal (funding source a credit card) and you can eliminate the posability of the new seller filing the UID in 4 days post auction. Sellers can now, file the UID 4 days post auction.If you get no response from phoning and paying , then just file the Non Performing Seller report Link If the seller is not available for the pre arranged Local Pick up, then file the INR with Paypal after 10 business days after payment has been made.|||New or low seller feedback is subject to Paypal's 21 day hold of the buyer's payment, until the seller provides proof of delivery OR the buyer leaves Positive feedback (only leave ps FB if the item was received in good order) OR the 21 days has expired.|||I disagree 100%. The seller dos not have to take Paypal for local pick up. In fact it is not a good thing for a seller to take Paypal for local pick up.|||Any educated buyer knows you never accept paypal for local pickup, Cash only, no exceptions.|||I disagree 100%. The seller dos not have to take Paypal for local pick up. In fact it is not a good thing for a seller to take Paypal for local pick up. Of course the seller doesn't have to take pay pal, but as protection on both ends a pay pal transaction is wise. The buyer could pick up the item then file an INR stating they didn't receive the item seeing that there was no DC to back this up. Who do you think would win? The BUYER!! Then the buyer would have the item and pay pal would still take money back from the seller. FAWN, why do you say it is NOT a good idea for a seller to take Pay pal for a local pickup....EVERYTHING should be in black and white.....Especially in this instance seeing that the listing is with shipping and not local pick up... Any educated buyer knows you never accept paypal for local pickup, Cash only, no exceptions. What is your reasoning behind this comic? I as a buyer would want proof that I paid via pay pal. What if something goes wrong when you get the item home. You are no longer protected for a return....|||I suggested the OP just go ahead and pay via Paypal , as that is the ONLY way and proof Ebay will accept as proof of payment for a UID filed. Ebay requires proof via one of the accepted payments methods Link to avoid a UID strike on the buyer, which can be filed 4 days post auction. Sellers should not accept Paypal for a Local Pick up as there would be no D/C to prove delivery. If this seller agreed to a local pick up and payment via Paypal as indicated by the OP, calling the seller is the way to go. The Op should just go ahead and pay .|||"What is your reasoning behind this comic? I as a buyer would want proof that I paid via pay pal. What if something goes wrong when you get the item home. You are no longer protected for a return...." A buyer could pay via Paypal , pick up the item and then file a INR. Buyer would win since no required D/C will be available for the seller to dispute the INR filed by a buyer for a local pick up. If doing a local Pick Up , paying cash there is no recourse for a refund for the buyer via Ebay or Paypal's Buyer Protection.|||Hi I certainly appreciate all the help on the matter.I did learn a lot from this thread. The seller finally contacted me after the request for the invoice was sent. He blamed personal problems and said we can meet tomorrow. I won't ask him anything about his problems (True or not), will grab my stuff, say thanks and go. Thanks again for all the kind help. Patrick|||Sellers should not accept Paypal for a Local Pick up as there would be no D/C to prove delivery. Totally agreed, but my point is pertaining to this particular instance. The listing had a shipping method and shipping price. It was not listed as a pick up only, therefore as proof of payment this is why the buyer should pay via pay pal....The seller could claim non payment because his listing didn't say PU only....I know, sounds confusing.|||]Sellers should not accept Paypal for a Local Pick up as there would be no D/C to prove delivery. Looks like sellers should not accept paypal but buyers should insist on paypal even on local pickups. What about my scenario: I just bought an item 100 miles away that's listed as having a 7 day return period and a standard Ebay written used description (why cant they let the seller write this. It uses a std description of the used item saying it might have been a return and is fully functional. The seller (with 0 feedback but 40 recently listed items) states in an email that they don't know if it works or not and it was bought at an auction and is being sold as is. This is despite no mention of as is in the listing and a 7 day return offered on all their items). The item weighs 500 pounds and while freight is listed on the aucrion the seller said I can pick it up. I intend to test it to see if it works and if not return it. To insure the seller takes it back I will pay with Paypal, not being comfortable with the conflict between what they say and what is in the ad. By the way the email was from an employee not the owner. So on a in person transaction there should be something written out where the seller signs something saying the item is received. I don't know what proof is needed from paypal that a return is made since its not being shipped by mail in the event the seller says they're not going to take it back. Bring a camera with you to show the item being pushed off your truck in front of the seller. Too many rules and exceptions to keep up with.|||If you pay w paypal you will have to proof with online viewable delivery confirmation(signature if $250 or more)that the item was returned.So you will have to pay to ship it back should you returnIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||should say Prove or have proof viaIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||I don't know what proof is needed from paypal that a return is made since its not being shipped by mail in the event the seller says they're not going to take it back. Bring a camera with you to show the item being pushed off your truck in front of the seller. lol, you'll have to have tracking that's viewible online for eBay/pay pal to refund. so shipping that 500 lb item might cost more than it's worth. but you'll have to ship it back with tracking to recover any $ . as to paying with pay pal for pickup items , no seller will accept it if they have read the conditions of seller protection. nothing signed at the time of an in person sale is going to help either party with pay pal / eBay. it might in a small claims court .

WHY WON'T EBAY ALLOW ME TO ACCEPT MONEY ORDERS

It's really frustrating. DO THEY GET A KICK BACK from Paypal? If I want to sell something, I want the buyer to have EVERY option of payment.|||Ebay OWNS Paypal. And they want every $$ they can get. Simple as that, sorry. (But, you CAN accept them, you just can't ask for them.) ~James~~James~|||This is why: Link Link Link Link Link It's too easy for sellers to scam buyers with paper payments. There were also too many buyers who chose to pay with unsafe payments then screamed at eBay because they wouldn't protect them.|||For the overwhelming vast majority of people who used money orders, everything went fine. There would be as in everything, someone who wants to pull some scam. Unfortunately, eBay while not being able to do anything about money orders does assist the scammers using Paypal. As a good solid seller accepting money orders eBay has put you into the position of being scammed.|||email4... As snowfeather has pointed out there have been some scammers who take the money and run. I have had hundreds of Money Order transactions, both buying and selling, with out a problem. blue_eyes, is also correct ebay wants to squeeze every $ out of sellers that it can. Ebay cannot stop you from accepting paper payments, but say you cannot mention M.O.s, or Checks, in descriptions. To get around that I put "paypal and other payments acepted, contact me" in my descriptions. Befor accepting paper payments from a buyer, check their FBs, a higher number is better, and their length of membership. Let them know you will not ship until the MO/check clears. Ask your bank how long they wait until posting to your acct. I see you sell mostly lower priced items, however, if you sell something expensive, over $100. tell a buyer you will only accept cashiers, or certified checks.~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I did not sell you my opinion|||Mudshark, if reported your auctions will be cancelled.|||Sorry, Mud - your "paypal and other payments accepted, contact me" statement is clearly against ebay policy. The best you can do within policy is invite buyers to contact you if they have any questions (without mentioning payments specifically) Ebay's stealth policy of "accept, but don't tell" is really annoying to us who see it as yet another dip into seller's pockets. I can see the need to offer electronic payments on an internet site, I can't see the justification to do everything in ebay's power to convince both buyers and sellers that money orders are forbidden, but not really. From ebay's accepted-payments-policy help page Link Being clear about what payment methods are accepted: Sellers must clearly state the payment methods they accept, and can’t make generalized statements or ask buyers to contact them for additional payment methods. Low/private feedback IDs are often POSTING ids used to avoid auction interference by PITA lurkers OP=Original Poster or Post   INR=Item Not Received    SNAD=Significantly Not as Described NPS=Non Performing Seller   NPB=Non Paying Bidder   NARU=Not A Registered User UID=Unpaid Item Dispute       FVF=Final Value Fee       PITA=Pain In The A**Hover for definitions: ASQ. FVF. INR. NARU. NPB. NPS. OP. PITA. SNAD. UID|||It's too easy for sellers to scam buyers with paper payments. True enough. What your links show, in addition to the reasons why ebay wants safe payments, is that despite all its efforts to manipulate people into safe payment methods, people still get scammed. Since its clear people can't be protected from themselves by ebays actions, ebay should instead put an advisory on every auction about the relative safety of different payment methods, let the seller offer any payment method he wants, and let the buyer decide if that's acceptable. The linked scams aren't particularly artful or creative. You'd assume anyone smart enough to have that much money to spend on ebay would be smart enough to not fall for these scams. Ebay's attitude should be "we provided a safe money transfer method, we advised on the relative safety of money transfer methods, and that is all we can reasonably do". Instead, ebay has appointed itself the guardians of idiots.I favor live and let live. But for those who don't believe that, who don't understand MAD, well, if I fall you're going down with me.|||ebay should instead put an advisory on every auction about the relative safety of different payment methods They did that and it still didn't work. Buyers would still come here and elsewhere to complain that Ebay did nothing wen they got scammed. You'd assume anyone smart enough to have that much money to spend on ebay would be smart enough to not fall for these scams. You's think so wouldn't you? Unfortunately, there are plenty of uneducated/naive people out there with tons of money to burn.|||ebay should instead put an advisory on every auction about the relative safety of different payment methods They did that and it still didn't work. Buyers would still come here and elsewhere to complain that Ebay did nothing wen they got scammed. Can't protect people from everything, especially when the enemy is themselves. ebay, upon putting up the warnings, had done everything it reasonably could. Warning is sufficient. Prevention is impossible. The costs of the unreasonable things its tried are borne, not by the scammers, but by the honest sellers... and still doesn't really work.I favor live and let live. But for those who don't believe that, who don't understand MAD, well, if I fall you're going down with me.|||One possible way around this A bidder emails you and asks if he can pay by MO/CC You reply: Yes Have the question posted on the "Questions from other members" below the auction subject page. Risky, but possible. Smart sellers leave feedback at payment! I am a Bomb Technician If you see me running, try to keep up!|||Have the question posted on the "Questions from other members" below the auction subject page. I had actually considered doing this (and patted myself on the back for thinking of it!) but then I found out that Ebay thought of it first. It states explicitly that you are allowed to ansewr the buyer with an affirmative, but you are not allowed to put that question and answer in your auction. Ebay really spent a lot of time predicting ways we would try to get around this and then cutting us off at the pass.Don't you mess with aly*baby's...|||any method of payment is a possible way to rip people off.. even money orders are being collected by sellers and then being claimed as not recieved. They can cash them and still claim it wasn't them and the post office will not refund the money.. leaving the seller in good standing with ebay and allowing them to relist the same items to sell again and again... there is no safe method when of sending or recieving money online. Its part of the risk we all take when conducting business online.|||I also think that ebay wants to oversee all transactions. People may try to drive up the auction prices buy using another account to bid on their own items to make other bidders increase their bid. However, if other bidders do not comply and overbid the seller than the seller is stuck paying for his/her own item. Using a Money order as a payment option the seller can claim that the item was paid for and not actually have to pay. If the seller has to use electronic payment options like credit cards and paypal this means that he/she would have to make the payment to actually confirm payment is complete thus allowing ebay to monitor people who are cheating by driving up their own bids using different accounts. This is just one theory, I'm sure there is more than just one reason why ebay doesn't allow Money Orders. However, all you really have to do is just ask the seller. It's just that the seller cannot advertise Money orders as a payment option.|||"I also think that ebay wants to oversee all transactions. People may try to drive up the auction prices buy using another account to bid on their own items to make other bidders increase their bid. However, if other bidders do not comply and overbid the seller than the seller is stuck paying for his/her own item. Using a Money order as a payment option the seller can claim that the item was paid for and not actually have to pay." Wow. I have never heard of a conspiracy theory involving a shill bidder actually winning his own item and then using the "Marked as Payment Sent" to thwart or bypass the electronic payment system. Them shillers sure are jumping thru a lot of hoops now aren't they? Of course, that theory is shot out of the water in the last part of your post which admits the ebay does allow for the use of MOs and therefore negates using the 'payment sent' option as a shilling tool. ~James~~James~

purchaser not paying for an item

I had posted my husbands boat for sale on an autction and of course someone bid and won in the last few seconds, then he waited 2 days to tell me he doesnt want the boat, and i offered it as a second chance offer to second highest bidder, and now he doesnt want it either he already bid and won on another boat., what happens next? can i relist it? do i have to pay fees again? i opened a cancel transaction case., but wanna relist boat right away. what do i do??|||Wait until the case is closed. Then re-list.|||File the UID (unpaid item dispute) now . Wait 4 days and close it if no payment has been received. YES you can relist , but place the Non Paying bidder on your Blocked Bidder List so they can not rebid with that user ID on your auction. Link Do not continue to contact your non paying bidder Block Bidder Link Recreational and non paying bidders are very prevalent with Ebay Motors listings|||RE Ebay Motors Fees Link Link|||I would NOT relist on your usual seller's ID. Selling a used boat is one of the quickest ways to get a Negitive on your seller id. Buyers are buying used and expect new. Next when you relist make certain you state NON REFUNDABLE DEPOSIT via Paypal. Paypal deposits are NOT refundable on Ebay Motors vehicles, boats motorcycles. Next Your boat sale is subject to EBM Vehicle Protection Program called VPP Look here Link EBM vehicles boats etc are not subject to Ebay core's or Paypal's SNAD process. The VPP is limited and contains many exclusions for the buyer. You should NOT release the boat or title , until you have a cleared payment in hand. Understand cashier, bank checks for large ticlet items like a boat are often counterfeited and can bounce many weeks after you deposit them in your bank. If a bank /cashiers check is used for payment, it should be on a weekday , when you can call the bank listed on the check to verify the check. Look up the bank phone # yourself. DO Not accept Paypal for the full amount of purchase,only a small non refundable deposit. On a boat listing there are different Accepted payments methods allowed UNLIKE Ebay core , you can ask for cash in person, bank transfer, bank checks . Link If you have more questions , go to the Ebay Motors Board and they will help walk you thri the process.|||What reason if any did the original winning bidder give for not paying? The bidder has high enough feedback, to know better.|||" i opened a cancel transaction case" IF your bidder does not agree/ declines the request, then you can not file the UID and get nothing back from Ebay. You should have filed the UID! READ the UID process here Link The Cancel Transactin is for when, you are accepting a return and refund the buyer. Non Paying bidders use the UID. If the UID is filed and the buyer does not pay, they can not leave feedback ! Set a a new Seller ID to be used only for EBM. If the deal/sale goes bad, then your regular seller ID will not be hit with an unwarrented NEg which is very common when selling used vehicles, boats tec. A 0 feedback is NOT a bad thing on EBM as it may be on Ebay core items. Many sellers listing a one shot vehicle or boat sale have no or little feedback. Selling on EBM is not the same as selling on EBay core.|||He had said he wasnt aware of a large scratch on the boat, however i had stated it in my listing and also said see enclosed pictures, and there was a very clear and disitinct picture of the damage. i was just amazed that people actually bid win and not pay, he really screwed things up for us right now.||||||Buyer's excuse for not following thru is even more reason the UID shouod have been filed ,so he would receive a Non pay strike from Ebay. The description and photos clearly show the issue.|||Question? It's been 6 days since I sold a pair of shoes and the buyer has yet to pay and has not responded to the 2 payment request. I'm new to all of this so, what now?|||abby, Your buyer receives automatic payment reminders from eBay on day 2 and 4. Were your two "payment requests" invoices or friendly messages? If they were invoices you might want to compose a friendly reminder message today. You are able to go straight to filing an UID Unpaid Item Dispute, as it is more than four days, but I do recommend a friendly message first. There is a link to eBay's Resolution Center at the bottom of this page.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||Re: Post # 10 follow the instructions in post #4 for filing the UID Link File the UID, IF no payment is made, close the UID dispute on day 5 After you close the UID, then relist . DO put the non paying bidder on your Blocked bidder list , so they can't rebid on the relist. Link As suggested, if you do not already have a payment due within ___ days of auction end, this should be added to your auctions.|||OP It would also be useful to put an automatic Block on bidders with two or more Strikes for non-payment and on buyers with no Paypal account (for that non-refundable deposit.) You will find these blocks under your Seller Preferences.

Need help with "condition"

I am searching through the video game category and am having difficulty choosing a "condition". I used to be able to narrow it down by picking "Brand new, Like new, Very good, Good, Acceptable" but now I am only able to choose from "New, Used and unspecified". Does anyone know how I can get it back to the way it was when I used to be able to pick from 5 categories of conditions? Thanks.|||I see you have a Very Good on your Batman game. I just went into the same Video games > Games category as a test and got all five condition choices. Are you in the right category?~James~|||No when I'm listing a game I am able to choose from Brand new, like new, very good, good and acceptable but when I search for games I'm not. When I list games I like to check what others are listing them for so for batman for instance I will search for batman, click "buy it now only" and click "Price + shipping lowest first". Then I will click "very good" so that I can see how other sellers are pricing Batman in Very good condition. The problem is now when I try and search for a game I am only given "New, used and unspecified" at the side tab. I can no longer narrow it down to "very good" condition only. Understand what I'm saying? It's very frustrating because it makes listing things take much longer.|||This is exactly what the side tab says when I try and refine the search: Refine search In Video Games Condition New Used Not Specified Choose more Condition...|||According to help you should get all five ... Link Because eBay are adding condition to more categories, there is a fairly good chance that they have caused an issue in other categories. Try clearing cache, cookies and rebooting. If that doesn't work you can report the issue to eBay here ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Condition added to new categories Announcement ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I am assuming you are listing the video game?~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Yes in video games.According to the link you sent me there still should be 5 conditions (brand new, like new, very good, good and acceptable) yet when I search I still only get 3 (new, used, unspecified). I don't know what the deal is here but it is making it much more difficult to list for me.|||OP, the confusion for the above posters is the differnece in the categories available to you when you list(which will be all 5) and in what you are actually referring to which is the categories available to sort a search by, which you are correct in that you are only given the 3. Everything rated Like new to Acceptable is lumped together as "Used", and that is ridiculous(and I just realized it's the same in my main selling category of DVD's and while I know it will do no good I intend to raise hell about it. I do NOT want buyers unable to seperate a Like New DVD from an Acceptable one, there's a huge difference). Why this changed, I have no idea, there's absolutely no logic to it.

Seller opened a Cancel transaction case for and item i won "Buy it Know"

I bought a motorcycle helmet yesterday and made the payment immediately using PayPal today I recived an email of the seller canceling my transaction because he list the buy it know price wrong $100 dlls less now he modify the auction but with a buy it know price $100 dlls fix. What can I do? accept the cancellation? or reject canceling and ask him to fulfill the sale.|||There is no way to force the seller to ship to you. If you reject the cancellation notice the seller will not get fees refunded, and I think you will then also retain your right to leave feedback and Detailed Seller Ratings. You can file reports on the seller: Non Performing Seller report .. Link Reserve Fee Avoidance report .. Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||||||||If the helmet is worth $265, and you really think he made a mistake at $165, do you really want to punish him for an honest mistake? Do you really want to make this guy eat $100 for a simple error? If it were an auction and you wanted to pay $165 but you accidentally bid $265 and won, and you told the seller you accidentally entered the wrong bid, and the seller said "Too bad, pay up", what type of names would you call him?|||||||||You are entitled to your merchandise at the BIN price the seller had listed. It is the seller's responsibility to check his listings for accuracy. However, you cannot force a seller to ship. Do what Lucy has told you to do in post #1. Do NOT accept the cancellation.|||Reject the request. No reason to reward a seller with their Ebay final Value Fees, for making an error, not checking their auction before launch and not completing the transaction. You can and should also file the Ebay Non Performing Seller (NPS ) here Link Had the seller gotten what they wanted for the item, they would be expecting the buyer to uphold their bid with payment Also leave apropriate NEgative feedback as follows: "Won auction ,paid, seller refuses to complete transaction. Buyers Beware" The Neg, NPS report and loss of their Final Value Fees will educate the seller to double check their listings before launch and follow the rules.|||The rate of sellers not using a reserve, then not getting what they want for the item , not checking their auctions before launch and not completing transactions is just getting ridiculous. Buyers are expecting to follow thru with payment and seller's also need to know and follow the rules.||||||

Possible fake Viva La Juicy perfume?

Does anyone have a pic of a real bottle they can share? The scent smells real, but the logo on the front of the bottle looks wierd and so do the charms??? Everything else on the bottle looks good, (Cap, bow) It also has a sticker on the bottom but I have nothing to compare it to and i'm thinking that this perfume/bottle is fake. Please HELP!!|||I suggest you post your question on the Health & Beauty board. There are more experienced members on this category over there.|||Here is a link to juicy web sight. Link|||Chances are it is fake. Many, if not most designer goods on eBay are fake.|||Most perfume companies have several different designs for their products so it's very difficult to tell. Where did you buy it from, China?Need a website fast?|||It was from a seller here in Michigan. Some of his old feedback have complaints about fake perfumes. I'm assuming it's fake. Thanks for your help!|||It sounds fake. I honestly would be too afraid to buy perfume here worrying that it would be fake. I only buy fragrance from reputable department stores. I read in Harper's Bazaar that the counterfeit fragrance business is gaining major momentum. The mag states that the fake fragrances can contain antifreeze and urine.|||I just got a fake Viva La Juicy. I compared to my read Juicy Couture. The fake has a thicker front emblem that has a visible dot of glue behind it and even had a hot-glue gun string! Any sign of glue or non-flat emblem is fake. Sticker on bottom is fake. I'm reporting because my seller had great feedback! Seller ricardo248ricardo|||Walmart sells it now to so it may be the real thing but the cheaper version from Walmart.|||Omg! I was about to buy from his and I asked him if the perfume was authentic- he said " I think so but you never know". That right there was a RED flag. His fake perfumes are selling like hot cakes, based on his feedback.|||I just bought a 3.4oz bottle of fake Viva La Juicy... Totally noticeable on the label...and the fragrance is very weak an lass about 10 to 15 seconds. I think the sellers name is Greenlight50|||Counterfeits are best reported to the manufacturer, who would know how to spot a fake in a listing.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||or to the IACC org anization who are fighting against counterfeit goods.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer