Seller backed out! What's next?

Hi A week ago I got interested by some fishing lures from a seller that lives 5 miles away from me. I contacted him and asked if I happened to be the winner if I could pick up since we were so close. He replied within minutes and said I could pick up and save shipping, no problems. I did "buy it now" on his auction and it's been a week and he doesn't answer my emails via Ebay. This guy has zero feedback. I honestly don't care if he changed his mind, there are more lures to bid on Ebay. What I am worried is if he fills a non paying bidder with Ebay. What would you do? I do understand something could have happened to this seller like an accident or something but I doubt it. He has nothing else for sale. Thanks Patrick|||regardless of whether you are picking them up or not you should still pay via pay pal to protect yourself. You can request an invoice from him with the shipping revision. But if he does not respond yet again, I would just pay the invoice with the shipping. I would imagine the shipping for the lures can't be that much. Then just hope that he gets back to you and issues you a shipping refund. It is his feedback at risk here..... Then, in the meantime if he doesn't get back to you or ship them, file an INR after a few weeks. If he is unable to prove they were shipped or picked up, ebay/pay pal will issue you a refund....|||Use this link to pull the seller's contact information and give them a call. Link Agree, pay for your item via Paypal (funding source a credit card) and you can eliminate the posability of the new seller filing the UID in 4 days post auction. Sellers can now, file the UID 4 days post auction.If you get no response from phoning and paying , then just file the Non Performing Seller report Link If the seller is not available for the pre arranged Local Pick up, then file the INR with Paypal after 10 business days after payment has been made.|||New or low seller feedback is subject to Paypal's 21 day hold of the buyer's payment, until the seller provides proof of delivery OR the buyer leaves Positive feedback (only leave ps FB if the item was received in good order) OR the 21 days has expired.|||I disagree 100%. The seller dos not have to take Paypal for local pick up. In fact it is not a good thing for a seller to take Paypal for local pick up.|||Any educated buyer knows you never accept paypal for local pickup, Cash only, no exceptions.|||I disagree 100%. The seller dos not have to take Paypal for local pick up. In fact it is not a good thing for a seller to take Paypal for local pick up. Of course the seller doesn't have to take pay pal, but as protection on both ends a pay pal transaction is wise. The buyer could pick up the item then file an INR stating they didn't receive the item seeing that there was no DC to back this up. Who do you think would win? The BUYER!! Then the buyer would have the item and pay pal would still take money back from the seller. FAWN, why do you say it is NOT a good idea for a seller to take Pay pal for a local pickup....EVERYTHING should be in black and white.....Especially in this instance seeing that the listing is with shipping and not local pick up... Any educated buyer knows you never accept paypal for local pickup, Cash only, no exceptions. What is your reasoning behind this comic? I as a buyer would want proof that I paid via pay pal. What if something goes wrong when you get the item home. You are no longer protected for a return....|||I suggested the OP just go ahead and pay via Paypal , as that is the ONLY way and proof Ebay will accept as proof of payment for a UID filed. Ebay requires proof via one of the accepted payments methods Link to avoid a UID strike on the buyer, which can be filed 4 days post auction. Sellers should not accept Paypal for a Local Pick up as there would be no D/C to prove delivery. If this seller agreed to a local pick up and payment via Paypal as indicated by the OP, calling the seller is the way to go. The Op should just go ahead and pay .|||"What is your reasoning behind this comic? I as a buyer would want proof that I paid via pay pal. What if something goes wrong when you get the item home. You are no longer protected for a return...." A buyer could pay via Paypal , pick up the item and then file a INR. Buyer would win since no required D/C will be available for the seller to dispute the INR filed by a buyer for a local pick up. If doing a local Pick Up , paying cash there is no recourse for a refund for the buyer via Ebay or Paypal's Buyer Protection.|||Hi I certainly appreciate all the help on the matter.I did learn a lot from this thread. The seller finally contacted me after the request for the invoice was sent. He blamed personal problems and said we can meet tomorrow. I won't ask him anything about his problems (True or not), will grab my stuff, say thanks and go. Thanks again for all the kind help. Patrick|||Sellers should not accept Paypal for a Local Pick up as there would be no D/C to prove delivery. Totally agreed, but my point is pertaining to this particular instance. The listing had a shipping method and shipping price. It was not listed as a pick up only, therefore as proof of payment this is why the buyer should pay via pay pal....The seller could claim non payment because his listing didn't say PU only....I know, sounds confusing.|||]Sellers should not accept Paypal for a Local Pick up as there would be no D/C to prove delivery. Looks like sellers should not accept paypal but buyers should insist on paypal even on local pickups. What about my scenario: I just bought an item 100 miles away that's listed as having a 7 day return period and a standard Ebay written used description (why cant they let the seller write this. It uses a std description of the used item saying it might have been a return and is fully functional. The seller (with 0 feedback but 40 recently listed items) states in an email that they don't know if it works or not and it was bought at an auction and is being sold as is. This is despite no mention of as is in the listing and a 7 day return offered on all their items). The item weighs 500 pounds and while freight is listed on the aucrion the seller said I can pick it up. I intend to test it to see if it works and if not return it. To insure the seller takes it back I will pay with Paypal, not being comfortable with the conflict between what they say and what is in the ad. By the way the email was from an employee not the owner. So on a in person transaction there should be something written out where the seller signs something saying the item is received. I don't know what proof is needed from paypal that a return is made since its not being shipped by mail in the event the seller says they're not going to take it back. Bring a camera with you to show the item being pushed off your truck in front of the seller. Too many rules and exceptions to keep up with.|||If you pay w paypal you will have to proof with online viewable delivery confirmation(signature if $250 or more)that the item was returned.So you will have to pay to ship it back should you returnIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||should say Prove or have proof viaIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||I don't know what proof is needed from paypal that a return is made since its not being shipped by mail in the event the seller says they're not going to take it back. Bring a camera with you to show the item being pushed off your truck in front of the seller. lol, you'll have to have tracking that's viewible online for eBay/pay pal to refund. so shipping that 500 lb item might cost more than it's worth. but you'll have to ship it back with tracking to recover any $ . as to paying with pay pal for pickup items , no seller will accept it if they have read the conditions of seller protection. nothing signed at the time of an in person sale is going to help either party with pay pal / eBay. it might in a small claims court .

WHY WON'T EBAY ALLOW ME TO ACCEPT MONEY ORDERS

It's really frustrating. DO THEY GET A KICK BACK from Paypal? If I want to sell something, I want the buyer to have EVERY option of payment.|||Ebay OWNS Paypal. And they want every $$ they can get. Simple as that, sorry. (But, you CAN accept them, you just can't ask for them.) ~James~~James~|||This is why: Link Link Link Link Link It's too easy for sellers to scam buyers with paper payments. There were also too many buyers who chose to pay with unsafe payments then screamed at eBay because they wouldn't protect them.|||For the overwhelming vast majority of people who used money orders, everything went fine. There would be as in everything, someone who wants to pull some scam. Unfortunately, eBay while not being able to do anything about money orders does assist the scammers using Paypal. As a good solid seller accepting money orders eBay has put you into the position of being scammed.|||email4... As snowfeather has pointed out there have been some scammers who take the money and run. I have had hundreds of Money Order transactions, both buying and selling, with out a problem. blue_eyes, is also correct ebay wants to squeeze every $ out of sellers that it can. Ebay cannot stop you from accepting paper payments, but say you cannot mention M.O.s, or Checks, in descriptions. To get around that I put "paypal and other payments acepted, contact me" in my descriptions. Befor accepting paper payments from a buyer, check their FBs, a higher number is better, and their length of membership. Let them know you will not ship until the MO/check clears. Ask your bank how long they wait until posting to your acct. I see you sell mostly lower priced items, however, if you sell something expensive, over $100. tell a buyer you will only accept cashiers, or certified checks.~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I did not sell you my opinion|||Mudshark, if reported your auctions will be cancelled.|||Sorry, Mud - your "paypal and other payments accepted, contact me" statement is clearly against ebay policy. The best you can do within policy is invite buyers to contact you if they have any questions (without mentioning payments specifically) Ebay's stealth policy of "accept, but don't tell" is really annoying to us who see it as yet another dip into seller's pockets. I can see the need to offer electronic payments on an internet site, I can't see the justification to do everything in ebay's power to convince both buyers and sellers that money orders are forbidden, but not really. From ebay's accepted-payments-policy help page Link Being clear about what payment methods are accepted: Sellers must clearly state the payment methods they accept, and can’t make generalized statements or ask buyers to contact them for additional payment methods. Low/private feedback IDs are often POSTING ids used to avoid auction interference by PITA lurkers OP=Original Poster or Post   INR=Item Not Received    SNAD=Significantly Not as Described NPS=Non Performing Seller   NPB=Non Paying Bidder   NARU=Not A Registered User UID=Unpaid Item Dispute       FVF=Final Value Fee       PITA=Pain In The A**Hover for definitions: ASQ. FVF. INR. NARU. NPB. NPS. OP. PITA. SNAD. UID|||It's too easy for sellers to scam buyers with paper payments. True enough. What your links show, in addition to the reasons why ebay wants safe payments, is that despite all its efforts to manipulate people into safe payment methods, people still get scammed. Since its clear people can't be protected from themselves by ebays actions, ebay should instead put an advisory on every auction about the relative safety of different payment methods, let the seller offer any payment method he wants, and let the buyer decide if that's acceptable. The linked scams aren't particularly artful or creative. You'd assume anyone smart enough to have that much money to spend on ebay would be smart enough to not fall for these scams. Ebay's attitude should be "we provided a safe money transfer method, we advised on the relative safety of money transfer methods, and that is all we can reasonably do". Instead, ebay has appointed itself the guardians of idiots.I favor live and let live. But for those who don't believe that, who don't understand MAD, well, if I fall you're going down with me.|||ebay should instead put an advisory on every auction about the relative safety of different payment methods They did that and it still didn't work. Buyers would still come here and elsewhere to complain that Ebay did nothing wen they got scammed. You'd assume anyone smart enough to have that much money to spend on ebay would be smart enough to not fall for these scams. You's think so wouldn't you? Unfortunately, there are plenty of uneducated/naive people out there with tons of money to burn.|||ebay should instead put an advisory on every auction about the relative safety of different payment methods They did that and it still didn't work. Buyers would still come here and elsewhere to complain that Ebay did nothing wen they got scammed. Can't protect people from everything, especially when the enemy is themselves. ebay, upon putting up the warnings, had done everything it reasonably could. Warning is sufficient. Prevention is impossible. The costs of the unreasonable things its tried are borne, not by the scammers, but by the honest sellers... and still doesn't really work.I favor live and let live. But for those who don't believe that, who don't understand MAD, well, if I fall you're going down with me.|||One possible way around this A bidder emails you and asks if he can pay by MO/CC You reply: Yes Have the question posted on the "Questions from other members" below the auction subject page. Risky, but possible. Smart sellers leave feedback at payment! I am a Bomb Technician If you see me running, try to keep up!|||Have the question posted on the "Questions from other members" below the auction subject page. I had actually considered doing this (and patted myself on the back for thinking of it!) but then I found out that Ebay thought of it first. It states explicitly that you are allowed to ansewr the buyer with an affirmative, but you are not allowed to put that question and answer in your auction. Ebay really spent a lot of time predicting ways we would try to get around this and then cutting us off at the pass.Don't you mess with aly*baby's...|||any method of payment is a possible way to rip people off.. even money orders are being collected by sellers and then being claimed as not recieved. They can cash them and still claim it wasn't them and the post office will not refund the money.. leaving the seller in good standing with ebay and allowing them to relist the same items to sell again and again... there is no safe method when of sending or recieving money online. Its part of the risk we all take when conducting business online.|||I also think that ebay wants to oversee all transactions. People may try to drive up the auction prices buy using another account to bid on their own items to make other bidders increase their bid. However, if other bidders do not comply and overbid the seller than the seller is stuck paying for his/her own item. Using a Money order as a payment option the seller can claim that the item was paid for and not actually have to pay. If the seller has to use electronic payment options like credit cards and paypal this means that he/she would have to make the payment to actually confirm payment is complete thus allowing ebay to monitor people who are cheating by driving up their own bids using different accounts. This is just one theory, I'm sure there is more than just one reason why ebay doesn't allow Money Orders. However, all you really have to do is just ask the seller. It's just that the seller cannot advertise Money orders as a payment option.|||"I also think that ebay wants to oversee all transactions. People may try to drive up the auction prices buy using another account to bid on their own items to make other bidders increase their bid. However, if other bidders do not comply and overbid the seller than the seller is stuck paying for his/her own item. Using a Money order as a payment option the seller can claim that the item was paid for and not actually have to pay." Wow. I have never heard of a conspiracy theory involving a shill bidder actually winning his own item and then using the "Marked as Payment Sent" to thwart or bypass the electronic payment system. Them shillers sure are jumping thru a lot of hoops now aren't they? Of course, that theory is shot out of the water in the last part of your post which admits the ebay does allow for the use of MOs and therefore negates using the 'payment sent' option as a shilling tool. ~James~~James~

purchaser not paying for an item

I had posted my husbands boat for sale on an autction and of course someone bid and won in the last few seconds, then he waited 2 days to tell me he doesnt want the boat, and i offered it as a second chance offer to second highest bidder, and now he doesnt want it either he already bid and won on another boat., what happens next? can i relist it? do i have to pay fees again? i opened a cancel transaction case., but wanna relist boat right away. what do i do??|||Wait until the case is closed. Then re-list.|||File the UID (unpaid item dispute) now . Wait 4 days and close it if no payment has been received. YES you can relist , but place the Non Paying bidder on your Blocked Bidder List so they can not rebid with that user ID on your auction. Link Do not continue to contact your non paying bidder Block Bidder Link Recreational and non paying bidders are very prevalent with Ebay Motors listings|||RE Ebay Motors Fees Link Link|||I would NOT relist on your usual seller's ID. Selling a used boat is one of the quickest ways to get a Negitive on your seller id. Buyers are buying used and expect new. Next when you relist make certain you state NON REFUNDABLE DEPOSIT via Paypal. Paypal deposits are NOT refundable on Ebay Motors vehicles, boats motorcycles. Next Your boat sale is subject to EBM Vehicle Protection Program called VPP Look here Link EBM vehicles boats etc are not subject to Ebay core's or Paypal's SNAD process. The VPP is limited and contains many exclusions for the buyer. You should NOT release the boat or title , until you have a cleared payment in hand. Understand cashier, bank checks for large ticlet items like a boat are often counterfeited and can bounce many weeks after you deposit them in your bank. If a bank /cashiers check is used for payment, it should be on a weekday , when you can call the bank listed on the check to verify the check. Look up the bank phone # yourself. DO Not accept Paypal for the full amount of purchase,only a small non refundable deposit. On a boat listing there are different Accepted payments methods allowed UNLIKE Ebay core , you can ask for cash in person, bank transfer, bank checks . Link If you have more questions , go to the Ebay Motors Board and they will help walk you thri the process.|||What reason if any did the original winning bidder give for not paying? The bidder has high enough feedback, to know better.|||" i opened a cancel transaction case" IF your bidder does not agree/ declines the request, then you can not file the UID and get nothing back from Ebay. You should have filed the UID! READ the UID process here Link The Cancel Transactin is for when, you are accepting a return and refund the buyer. Non Paying bidders use the UID. If the UID is filed and the buyer does not pay, they can not leave feedback ! Set a a new Seller ID to be used only for EBM. If the deal/sale goes bad, then your regular seller ID will not be hit with an unwarrented NEg which is very common when selling used vehicles, boats tec. A 0 feedback is NOT a bad thing on EBM as it may be on Ebay core items. Many sellers listing a one shot vehicle or boat sale have no or little feedback. Selling on EBM is not the same as selling on EBay core.|||He had said he wasnt aware of a large scratch on the boat, however i had stated it in my listing and also said see enclosed pictures, and there was a very clear and disitinct picture of the damage. i was just amazed that people actually bid win and not pay, he really screwed things up for us right now.||||||Buyer's excuse for not following thru is even more reason the UID shouod have been filed ,so he would receive a Non pay strike from Ebay. The description and photos clearly show the issue.|||Question? It's been 6 days since I sold a pair of shoes and the buyer has yet to pay and has not responded to the 2 payment request. I'm new to all of this so, what now?|||abby, Your buyer receives automatic payment reminders from eBay on day 2 and 4. Were your two "payment requests" invoices or friendly messages? If they were invoices you might want to compose a friendly reminder message today. You are able to go straight to filing an UID Unpaid Item Dispute, as it is more than four days, but I do recommend a friendly message first. There is a link to eBay's Resolution Center at the bottom of this page.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||Re: Post # 10 follow the instructions in post #4 for filing the UID Link File the UID, IF no payment is made, close the UID dispute on day 5 After you close the UID, then relist . DO put the non paying bidder on your Blocked bidder list , so they can't rebid on the relist. Link As suggested, if you do not already have a payment due within ___ days of auction end, this should be added to your auctions.|||OP It would also be useful to put an automatic Block on bidders with two or more Strikes for non-payment and on buyers with no Paypal account (for that non-refundable deposit.) You will find these blocks under your Seller Preferences.

Need help with "condition"

I am searching through the video game category and am having difficulty choosing a "condition". I used to be able to narrow it down by picking "Brand new, Like new, Very good, Good, Acceptable" but now I am only able to choose from "New, Used and unspecified". Does anyone know how I can get it back to the way it was when I used to be able to pick from 5 categories of conditions? Thanks.|||I see you have a Very Good on your Batman game. I just went into the same Video games > Games category as a test and got all five condition choices. Are you in the right category?~James~|||No when I'm listing a game I am able to choose from Brand new, like new, very good, good and acceptable but when I search for games I'm not. When I list games I like to check what others are listing them for so for batman for instance I will search for batman, click "buy it now only" and click "Price + shipping lowest first". Then I will click "very good" so that I can see how other sellers are pricing Batman in Very good condition. The problem is now when I try and search for a game I am only given "New, used and unspecified" at the side tab. I can no longer narrow it down to "very good" condition only. Understand what I'm saying? It's very frustrating because it makes listing things take much longer.|||This is exactly what the side tab says when I try and refine the search: Refine search In Video Games Condition New Used Not Specified Choose more Condition...|||According to help you should get all five ... Link Because eBay are adding condition to more categories, there is a fairly good chance that they have caused an issue in other categories. Try clearing cache, cookies and rebooting. If that doesn't work you can report the issue to eBay here ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Condition added to new categories Announcement ... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I am assuming you are listing the video game?~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Yes in video games.According to the link you sent me there still should be 5 conditions (brand new, like new, very good, good and acceptable) yet when I search I still only get 3 (new, used, unspecified). I don't know what the deal is here but it is making it much more difficult to list for me.|||OP, the confusion for the above posters is the differnece in the categories available to you when you list(which will be all 5) and in what you are actually referring to which is the categories available to sort a search by, which you are correct in that you are only given the 3. Everything rated Like new to Acceptable is lumped together as "Used", and that is ridiculous(and I just realized it's the same in my main selling category of DVD's and while I know it will do no good I intend to raise hell about it. I do NOT want buyers unable to seperate a Like New DVD from an Acceptable one, there's a huge difference). Why this changed, I have no idea, there's absolutely no logic to it.

Seller opened a Cancel transaction case for and item i won "Buy it Know"

I bought a motorcycle helmet yesterday and made the payment immediately using PayPal today I recived an email of the seller canceling my transaction because he list the buy it know price wrong $100 dlls less now he modify the auction but with a buy it know price $100 dlls fix. What can I do? accept the cancellation? or reject canceling and ask him to fulfill the sale.|||There is no way to force the seller to ship to you. If you reject the cancellation notice the seller will not get fees refunded, and I think you will then also retain your right to leave feedback and Detailed Seller Ratings. You can file reports on the seller: Non Performing Seller report .. Link Reserve Fee Avoidance report .. Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||||||||If the helmet is worth $265, and you really think he made a mistake at $165, do you really want to punish him for an honest mistake? Do you really want to make this guy eat $100 for a simple error? If it were an auction and you wanted to pay $165 but you accidentally bid $265 and won, and you told the seller you accidentally entered the wrong bid, and the seller said "Too bad, pay up", what type of names would you call him?|||||||||You are entitled to your merchandise at the BIN price the seller had listed. It is the seller's responsibility to check his listings for accuracy. However, you cannot force a seller to ship. Do what Lucy has told you to do in post #1. Do NOT accept the cancellation.|||Reject the request. No reason to reward a seller with their Ebay final Value Fees, for making an error, not checking their auction before launch and not completing the transaction. You can and should also file the Ebay Non Performing Seller (NPS ) here Link Had the seller gotten what they wanted for the item, they would be expecting the buyer to uphold their bid with payment Also leave apropriate NEgative feedback as follows: "Won auction ,paid, seller refuses to complete transaction. Buyers Beware" The Neg, NPS report and loss of their Final Value Fees will educate the seller to double check their listings before launch and follow the rules.|||The rate of sellers not using a reserve, then not getting what they want for the item , not checking their auctions before launch and not completing transactions is just getting ridiculous. Buyers are expecting to follow thru with payment and seller's also need to know and follow the rules.||||||

Possible fake Viva La Juicy perfume?

Does anyone have a pic of a real bottle they can share? The scent smells real, but the logo on the front of the bottle looks wierd and so do the charms??? Everything else on the bottle looks good, (Cap, bow) It also has a sticker on the bottom but I have nothing to compare it to and i'm thinking that this perfume/bottle is fake. Please HELP!!|||I suggest you post your question on the Health & Beauty board. There are more experienced members on this category over there.|||Here is a link to juicy web sight. Link|||Chances are it is fake. Many, if not most designer goods on eBay are fake.|||Most perfume companies have several different designs for their products so it's very difficult to tell. Where did you buy it from, China?Need a website fast?|||It was from a seller here in Michigan. Some of his old feedback have complaints about fake perfumes. I'm assuming it's fake. Thanks for your help!|||It sounds fake. I honestly would be too afraid to buy perfume here worrying that it would be fake. I only buy fragrance from reputable department stores. I read in Harper's Bazaar that the counterfeit fragrance business is gaining major momentum. The mag states that the fake fragrances can contain antifreeze and urine.|||I just got a fake Viva La Juicy. I compared to my read Juicy Couture. The fake has a thicker front emblem that has a visible dot of glue behind it and even had a hot-glue gun string! Any sign of glue or non-flat emblem is fake. Sticker on bottom is fake. I'm reporting because my seller had great feedback! Seller ricardo248ricardo|||Walmart sells it now to so it may be the real thing but the cheaper version from Walmart.|||Omg! I was about to buy from his and I asked him if the perfume was authentic- he said " I think so but you never know". That right there was a RED flag. His fake perfumes are selling like hot cakes, based on his feedback.|||I just bought a 3.4oz bottle of fake Viva La Juicy... Totally noticeable on the label...and the fragrance is very weak an lass about 10 to 15 seconds. I think the sellers name is Greenlight50|||Counterfeits are best reported to the manufacturer, who would know how to spot a fake in a listing.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||or to the IACC org anization who are fighting against counterfeit goods.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

Windows non genuine software - Dispute

Not sure if this is the proper place to post this. I purchased 2 copies of Windows 7 from a seller that appeard to be legit with lots of positive feedback. 90 days after the fact Microsoft is now stating that the software is not genuine and Ineed to purcahse a new version. I have tried to get the seller to make good but have been unsuccessful. What are my options? I see no way to file a complaint with eBay. I get the click run around and am frustrated. Thanks|||You are too late to file with eBay/PP If you funded your PP payment with a credit card call the number on the back and ask about filing a charge back.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||If it's too late to dispute, tell the seller you are going to report him to Microsoft.|||If you funded the payment with a credit card, you can call your card issuer (# on back of card) and try to file a chargeback. In additiona DO report the transaction / Ebay seller user to Microsoft . You can report the auction (s) here Link You can go back to your Paypal acct and get the auction numbers and seller's ID You can also report the seller here Link|||Is there any way I can change the feedback on this seller. So I lost my 160.00. Not the end of the world but I hate for this bast&* to get away scott free.|||No ,once you leave a positive feedback comment, you can not change it to a negative. Trust me, contacting Microsoft and other links above, will do much more than any Neg ,you could leave.|||Ebay gives you 60 days to leave feedback and or add additional follow up comments to the feedback already left.

Buy Chinese junk and support organized crime

Here's an interesting article from Financial Times indicating the sales from Chinese knock-offs are supporting international crime. It's worth thinking about...... LINK !

Still Waiting for Delivery

Purchased a HP Toner cartridge which was shipped May 26. Seller says he shipped by USPS Media mail and did not get a tracking number. Actually, he said USPS will not provide a tracking number for Media mail. I don't know if this is true or not. Just got today's mail and still no HP toner cartridge. This is only my 3rd or 4th eBay purchase and other purchases came quickly. Should I wait a few more days? What is the best next step? Thanks.|||Looks like he may be a dropshipper? Anyway, the auction said the item was to ship first class. I thought media mail was only for books,CDs etc. Was your payment instant or did it have to clear your bank first? If it was instant, I'd file an INR !|||Funds were in my PP account so I believe the payment was immediate. Yes, according to the USPS website, Media mail is for books, CD's etc. I just assumed that Media could include printer consumables since printing is related to media. I think Media mail can be first class so I didn't pay too much attention to the listing. What is an INR? Shouldn't I contact the seller first?||||||USPS are clamping down on misuse of Media Mail. Your package may have been opened. It may be returned to the sender or delivered to you, both options will have postage due. PP resolution is sometimes easier than eBay, but you can only open with one, not both. PP Resolution Center .. Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||To add, you CAN use Delivery Confirmation for Media Mail (I did it this morning), but no, that ink cartridge should NOT have been sent via Media Mail. Media Mail is DIFFERENT than First Class Mail (and takes a lot longer to receive). I would contact the seller and tell them you haven't received your item, the listing stated First Class Mail (not Media Mail), and that you will be filing "Item Not Received" for a full refund.|||Can you give me a hint?|||millwrightben wrote: "For future reference.... can you spot how this seller is different from the other sellers that you've purchased from? Sellers like this most always spell trouble." Can you give me a hint?|||I haven't checked but I would guess that this seller has poor feedback, and your others didn't. I recommend you always check a sellers feedback before purchasing.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||Here is the message I sent to seller: "I did not receive the HP cartridge today. In a previous message you said that you shipped via Media mail. USPS does not allow you to ship a toner cartridge by Media mail. Also, your listing says you will ship by first class USPS mail. I sense a problem. If I do not get the cartridge in tomorrow's mail, I will initiate a claim to get a full refund." Here is seller's response: "As stated previously it has been shipped and if not recieved tomorrow please proceed as stated." I'd say item was never shipped. I'll let you know what happens.|||Do consider that if you paid on May 26th, and the item was shipped that same day, it has only been 6 business days since then, with a holiday weekend thrown in. I would wait at least one more week before filing to let the Post Office get it delivered. First Class and Media Mail are not guaranteed services. While they are usually delivered within a few days to 2 weeks, delays can and do sometimes occur.friends Director,|||I opened a PayPal dispute: "Gus, I did not receive the HP Toner today. First you told me you sent by Media Mail and did not have a tracking number. You said in your listing that the item would be sent First Class mail. It is against USPS rules to send this item by Media mail. In a later message, you changed your story and told me you sent the item by First Class mail. You asked me to wait 48 hours and I did. I sent you a message yesterday asking you to give me a full refund and I am still waiting for a response. You are a new eBay seller and I don't want to give you negative feedback. Please give me a full refund and I will consider this transaction terminated by mutual consent. I don't know if you are being dishonest or just don't know too much about USPS mail and eBay procedures. In any event, I no longer want to do business with you. Please refund my $40.00 immediately." I would have waited longer but the conflicting stories about shipping and the lack of repsonse to my last message tells me that something is fishy here. Since I have not had to take a step like this before, I welcome any feedback.||||||

Paypal?

Why would a seller refuse payment by Paypal?|||Many sellers don't take paypal. It's purely a matter of choice.|||Taking payment through Paypal is expensive for a seller - there is a flat fee plus a percentage of the auction price. Also, there is a risk to the seller that the payment could be reversed. Some sellers cannot afford the fees nor do they want to take the risk.|||Some sellers don't like the idea, that they have to be responsible to the buyer. With Paypal, if the buyer doesn't get their item, they can get their money back. If the item is not what was described or arrives damaged, the buyer can get their money back. Some sellers don't like that idea. They feel that the buyers should kiss the ground they walk on. Simple solution.... If they don't accept Paypal, go elsewhere. Life is what happens to you, while you're busy making other plans When the power of love overcomes the love of power, the world will know peace - Jimi Hendrix|||Thanks, myboardid. I didn't realize sellers paid a fee for Paypal, making it a lot like taking credit cards.|||Granted that there are shady sellers that won't take paypal; there are also reputable sellers that won't. While most of the buyers are decent and honest people, unfortunately, there are dishonest buyers too. If you have accepted paypal and the buyer sends back a different/broken, etc item you have little recourse. Buyers can generally select good sellers based on a long history of feedback but the seller cannot really pick and choose his buyers. Seller protection isn't very good through paypal and there are legitimate reasons to have your own merchant account or not accept credit cards at all if you are not an actual retail business that expects the problems as a normal cost of doing business.|||Some sellers don't like the idea, that they have to be responsible to the buyer. Let's once again remind all the new ebayers that ebay hated paypal for years. Ebay finally could not get rid of paypal, so ebay bought paypal. Now paypal is wonderful and pushed upon buyers so ebay makes more money. For years, everyone used checks and money orders just fine and there are still many wonderful sellers who choose not to use paypal for MANY reasons. NONE having to do with wanting to scam a buyer. With Paypal, if the buyer doesn't get their item, they can get their money back. If the item is not what was described or arrives damaged, the buyer can get their money back. No, again not true. The buyer has to usually show just cause for wanting a refund and there is a process to go through including returning the item in the condition the buyer got it in. It doesn't always end up in buyer's favor. Check the boards and you will find many threads supporting this. Some sellers don't like that idea. Many sellers do not like the amount of fraudulent chargebacks. Fact is, the rate of fake chargebacks with paypal and credit cards is extremely high compared to scamming sellers. This is definitely ONE of the main reasons to not take paypal. Fees, lack of safety to the seller, and paypal's unbalanced history are just a few of the LEGIT reasons to not use it. Rude..brutally honest...rude...brutally honest... eBay is like a potluck...the table just does not need another macaroni salad...|||RE: Taking payment through Paypal is expensive for a seller - there is a flat fee plus a percentage of the auction price. Not quite... The percentage is on the TOTAL amount that goes thru PP. Total item price including any s/h.|||And some sellers accept paypal but not unconfirmed payments which can can be denied if a buyer tries to pay with an unconfirmed address. Only two defining forces have ever offered to die for you. One died for your soul, the other for your freedom.|||paypal is cheap compared to the costs of actual merchant processing, especially for many of the small-time sellers on ebay.|||#6 You just don't get it do you? There is NO wonderful sellers on Ebay that do not take PP as a payment option. You can only be average at best> To be a wonderful seller you have decrease the buyers vulnerability in the purchase and not just assume you are wonderful simply because you are able to sell to people who are clueless or don't care about the risks of buying> Wonderful sellers eliminate the risk of buying online before I buy. No PP to risky, end of story>|||Why ! Here is a couple reasons why.... Paypal has a new policy that holds the sellers funds for as long as they want and most sellers hate Paypal keeping their money when they pack, and ship their item off with no payment in the bank... A store does not let you leave with a product then the customer decides that they don't want to pay you for the product... They do not protect the SELLERS who are the backbone of their income. They make no money from buyers. They make extra income form the interest they collect on holding the sellers funds on top of the high fees they charge. Sellers are forced to use Paypal ! I was forced to after 10 years of business on Ebay... It is a monopoly. Sellers cannot take checks or money orders now. The policy is dictated by Ebay & we are forced to take ONLY PAYPAL ! This is like being held up at gunpoint because we use Ebay to sell.. I am done selling anything on Ebay. It is slow, and the fees keep going up.. They just increased the basic buy it now fee to list a book from 15 cents to 50 cents.... It is ludicrous.||||||Before anyone else responds to this thread, take a look at the date of the OP.|||LOL! I saw that from the original post and was thinking the same thing!

Misleading listing

I just asked a seller to send me a cancel transaction request, and they complied. I also reported the listing. The listing was for fragrance samples, and showed 12 different photos of the items. ( 370393482436 ) I won the auction, but something seemed a bit odd. I sent a question asking exactly how many items were in this auction. They replied 1, no comment, no explanation, just 1. This is a Top-Rated Seller with 1000's of feedback. I can't imagine using such tactics to mislead buyers into thinking they would be getting many samples. I should have been more careful, I know, but what about those really new buyers who would have paid, and then been very angry after receiving only a single sample ?|||I read the description, it did not imply that there was more than one. Pay up!My 2 cents. Never be afraid to laugh at yourself. After all, you could be missing out on the joke of century. -Dame Edna Everage (1934- )|||Did you read the word 'Samples' ? In my humble opinion, that implies more than 1. And you did not find 12 photos of different items to be a tad misleading ?|||I read the word "sizes." Those photos was of different items that the sellers has. Probably should not have that, it obviously confuses some people out there. But, I did read the description that is why it is there!My 2 cents. Never be afraid to laugh at yourself. After all, you could be missing out on the joke of century. -Dame Edna Everage (1934- )||||||I saw sizes and sprays, my use of the word 'samples' was meant to show the same thing. Gee, seems rather hostile to grill me and give the seller a pass !|||Gee, seems rather hostile to grill me and give the seller a pass ! The seller described the item accurately. Were the pics confusing? Perhaps. Was the description confusing? No. The time to read the description and ask questions is BEFORE bidding.||||||Item specifics Fragrance Name: TRUE RELIGION Condition: New Type: TRAVEL EDP SPRAYS Gender: Women 'AA'= ACCEPTED AT AIRPORTS: VERY CONVENIENT THIS IS AN EXCELLENT WAY TO TRY NEW FRAGRANCES! IF YOU LIKE IT, BUY THE LARGE SIZE OR MORE OF ANY OF THE 'AA' SIZES YOU RECEIVE! "AA" AIRPORT ACCEPTED TRAVEL SIZES Those are copied from the listing. Sizes, Fragrances, now can you see ?||||||Why the angst? Seller agreed to cancel (even tho they didn't have to). Auction might be a tad confusing to those who don't bother to read it all ... But seller did nothing wrong here. Frankly, you should have paid for your "item". Someone pass me an explanation and a Tanq on the rocks please ...||||||OP you need to buy your products in person....this isn't going to work for you. Seller was clear. You were wrong.|||As a buyer you need to be proactive in preventing any mistakes by reading the entire tos. Yes these photos, IMO, should not be there but other than that if you had read the TOS you would of known you were getting 1 and if not sure you should of sent the seller a message. As a buyer YOU are responsible for your bidding habits and when you find a listing that is confusing, ASQ or hit the back button.This is a posting ID to help fight against AI or RLI. I have no agenda other than to express my opinion, which is just that, an Opinion.|||If the wording or pictures in a listing are inconsistant or unclear you need to ask for clarification before bidding.It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"

Seller hasn't sent the correct invoice

Before I bid, I asked seller the shipping cost of an item to my country. Seller said it's $1 more for the first item then 50 cents for each additional. So that makes $4 for one item (just light n small item 4"x6"). Usually I pay less than that for the similar items but with different sellers, and I notice from many package that I've received the USPS First class postage cost is actually under $3 for one item. However because one other seller that I usually deal with also charges me $4 for similar item, and because the total cost is still cheap compared to item actual price, so I don't mind. I only won one, but it surprised me that the invoice charges $5 for Shipping cost. When I asked the seller, the person said s/he miscalculated it cause s/he found out from the post office that the shipping cost is higher, but s/he said just pay the amount s/he first told me, and that will be fine. The question: How to pay the correct amount, if seller still hasn't sent me the correct invoice? I have contacted seller 3 times, on the second time seller said that s/he is new to international shipping, so the amounts for shipping not right on seller's end and nothing to do with me. On the third time when I told I decided to bid on that item because the shipping cost is $4, seller just replied "No, problem... thank you". ?? What should I do? It's been 5 days since I first asked for the revised invoice. I just don't want later Ebay will consider me as a Non Paying Buyer.|||Some sellers let the buyer change the invoice. Under the total is there a .. + / - If so type in -1.00 or whatever the amount is. It should recaculate. If it won't let you change it, try paying directly from PayPal for an eBay item. If neither of those work you'll have to decide whether to pay the total on the invoice and trust the seller to refund the overpayment.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||And yes, I am afraid if you don't pay, the seller may well open an Unpaid Item Dispute, and may have it set to open automatically.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||I've sent seller the 4th message some days ago, asking for seller's help to change invoice based on the shipping cost we both agree at first. It's been 3 days, and no reply. Should I keep contacting or wait or?|||"If seller open Unpaid Item Dispute, could I use seller's message/s as a ground of my objection and report the seller to Ebay? " The UID Process has changed, it no longer allows for this action. Your only choice is to pay or get the UID strike, then appeal it with your incorrect invloice issue. Since the seller is NOT responding to emails, I would suggest you pull the seller's contact info (phone #) and give them a quick call asking for a corrected invoice. You can do so here Link Your only other choice is to pay the invoice amount and request a refund of the overage. Did you try emailing from the auction page Ask Seller A Question? Did you email them to their Private email address? If not I would try both , then call.|||You can contact Ebay via the Non Performing Seller report here and request the corrected invoice if the seller continues to respond. Link This will likely get a response from the seller. Before doing the NPS route, check your spam folder to make certain the seller is has not responded and the seller's response is not sitting in your spam folder.|||* That should read " You can contact Ebay via the Non Performing Seller report here and request the corrected invoice, if the seller continues not to respond."|||Thanks @ Salez4u I contacted seller by sending question through "Ask seller a question", since that's the only available contact that I found. I guess seller just doesn't want to let me buy the item that I won. Until now I haven't received Unpaid Item notice from seller, and seller still hasn't replied my latest message until now. Seller now put the shipping cost for International buyer with amount $4.75 (while s/he told me at first the shipping cost is $4, but then after I won charges me $5) Bad seller, but I guess I have to move on, calling seller by phone is not a good idea since it'll be costly cause it'll be a long distance call Thank for all the information.

Ultimate transaction from hell, no item, excuses, then silence

Just aweful, item isn't all that relevant (a fishing reel), but the experience is worth noting for the wary; 5/31/10 seller counteroffers a best offer, I accept, and pay, noting the priority mail with 2-5 days until receipt. But item tracking doesn't show item being mailed. Two e-mails get no response, I then get his contact info from ebay, call that phone on 6/7/10, and get told by a parent that he left 2 weeks ago and is on a barge off the coast of Nova Scotia. I get told his father will call me tomorrow (never did). But I did get a series of e-mails on that day only from seller, the gist of which was he never had the item - but thought he would get it from a factory. The factory, however, didn't get it to him on time, and that is because their anodizer broke and were waiting for parts, but he would have it mailed to him on wednesday (6/9). Nearly a week more comes and goes, and at least 3 more e-mails (and one more phone call) yield no response (other than his family is able to contact him by e-mail, he just isn't responding to me); and the item tracking shows it still isn't mailed. Finally, I called the factory which seller alleged was expecting item from (a fishing reel), and it IS in stock. Opened case; requested item (NOT refund), in fact, send me item and send me some money back. Ebay said, however, they "don't do" partial refunds; I would need to get the money from him if I want the item, or, pay the full negotiated price. Kinda puts no value on the 3 weeks that I will have waited to get the item, if I ever do, which I doubt. And guess what, the seller has nearly 500 transactions, and a 100% rating (for now, I haven't left mine, yet). Moral of story: don't sell something on ebay you don't have.|||Great gosh! The moral is (also) don't get stalled by an obvious staller. You should've opened the case and asked for the money back ASAP, forget the item, forget the barge, forget the factory! Asking eBay to give you the item and a partial is kinda a weird one to hear also.~James~||||||||||||quit being a wierdo: Don't call James a weirdo.~~Paul Eells (1935-2006)~~|||I don't get it, once the item is not received after 14+ days, just file the INR with either Paypal or Ebay (not both). No need to make this so complicated. Seller is drop shipping and must prove delivery to Ebay /Paypal. Nobody is going to compensate you for anything ,except item price and the original S&H paid. Leave appropriate NEG feedback and DSR stars for the transaction. Get your refund and move on. What does the seller's feedback look like before you made the purchase? Did you use toolhause to see all the sellers negs to determine how the seller conducts business? If not this is the first thing you should do ,prior to bidding.|||In these situations when it is obvious your not going to get your item you need to worry about getting your money back. I have seen another buyer heck bent on getting their item and not a refund they ended up with nothing. You will not get your reel or your reel and more money. The most you will get is your money back.This is a posting ID to help fight against AI or RLI. I have no agenda other than to express my opinion, which is just that, an Opinion.|||while not germane to your situation But item tracking doesn't show item being mailed. doesn't necessarily mean it hasn't.When a seller uses online postage with e delivery confirmation often the only thing the usps website will tell you is that a label was created up until it is scanned as delivered.The post office does not offer real time tracking like ups/fedex.What you get is delivery confirmaion(scan at delivery if e dc/scan at accepance/delivery if bought at po-additional scans may happen but are not promised by this service)It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||listing a not-in-hand item is russian roulette for seller feedback|||||||||the seller has nearly 500 transactions, and a 100% rating (for now, I haven't left mine, yet). LOL!|||stevescho that Neg pretty much says it all. I think the bigger issue is Ebay is wanting these drop shipping volume sellers for the fees . For every 10 drop ship sellers, who crash and burn, there are another 10 + waiting to try their hand at listing the exact same items.|||"Moral of story: don't sell something on ebay you don't have." I agree with this statement.... Nothing worse than finding out that a seller doesn't have an item in stock and doesn't disclose that fact in the listing. On the other hand........... I'm seeing a trend in many of these posts: The disgruntled buyer usually states they should be compensated in some way for their inconvenience when a transaction goes bad. !!!!???? Why didn't the OP just file an INR claim when it was obvious the item was never on the way? I truly think there should be a training & probation period here for new buyers and sellers.... !

Seller send new invoice ?

About an hour ago I've won brand new iPad 16GB from seller with 99.9% Positive feedback (with more than 10000 transactions). I'm aware that iPads are hot stuff right now and great lure for scammers but they are available in many decent auctions as "unwanted gifts". Price was normal (580USD) and just few minutes after transaction ended I've payed with PayPal. But to my surprise few minutes later seller canceled PayPal transaction with "Message from merchant: I'll sedn revised invoice." And he really send revised invoice with same amount and his details but as "PayPal money request" and item on eBay changed status to unpaid !!!! Obviously something isn't right so I've send message to him that I don't like "off-eBay transaction" and he responded with " "THIS IS NOT OFFEBAY, IAM ONLY SENDING INVOICE FOR NONE-REFUNDABLE INVOICE FOR MY PROTECTION. I'LL BE MORE THAN HAPPY TO CANCEL THE ORDER, THER ARE MANY OTHER BIDDERS WHO WANTS THIS ITEM." I've refused, he initiated cancellation and item is on auction again. So, obviously something isn't right but I can figure what ?|||The part about, ""THIS IS NOT OFFEBAY, IAM ONLY SENDING INVOICE FOR NONE-REFUNDABLE INVOICE FOR MY PROTECTION. " sounds a little fishy to me, like something could be wrong with it. If you do complete it outside of paypal I would use a credit card in case something is wrong you could always do a chargeback.||||||He initiated a Mutual Cancellation? Don't agree to accept it. It won't make him ship but it will stop him from getting back his eBay fees. It sounds to me like he is sending a personal money request to..... A.......Avoid paying PayPal fees B...... Not have your payment tied to the eBay item, so you lose buyer protection and only have the much lesser PayPal Buyer Complaint Policy. You can file a non performing seller report ... Link ~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer||||||"And he really send revised invoice with same amount and his details but as "PayPal money request" and item on eBay changed status to unpaid !!!! " The reason the seller sent the Paypal " Send Money Request" was it affords you LESS Buyer protection and a refund ONLY if the seller has money in their acct as a Paypal Buyer Complaint. The refund of your Paypal payment triggered an auto default in your MY EBay page which reverts (due to refund) to show unpaid. The MY Ebay page showing payment due is for your eyes only. You can either use the drop down menu and mark paid or just ignore it. At this point, DO NOT repay via the "send money Request" as it affords little buyer protection if the item never arrives and DOES NOT carry the same SNAD option for buyers. File the Non Performing Seller report here Link IF the seller files the UID (unpaid item dispute) just give the Paypal transaction number showing payment was made. IF the seller files a "Cancel the trasaction request" DECLINE it immediately, so the seller does not get their Final Valeu Fee back from Ebay. IF the seller has low or no feedback, the seller sent the "send money request" to circumvent the Paypal 21 day hold of the buyer's money , until proof of delivery, or feedback is left or the 21 day hold has expired.|||After you file the NPS report and decline the request for cancellation of the transaction, DO leave an appropriate NEG as follows:" Won, Paid seller tried to circumvent policies to scam. Buyers Beware"|||Paypal's Buyer Complaint process and Paypal's Buyer Protection are two very different types of processes and coverage. Only the Buyer Protection process is for Ebay transactions and guarantees a full refund, while the Buyer Complaint, does not.|||In view of the seller's actions, take your refund and move on.|||A seller with that many transactions, knows the ropes and is trying to scam buyers, so they have little to no recourse on a high fraud item.|||A review of your auction and the seller's user ID is is clear the seller is Military and drop shipping items. It is also clear from this statement in the auction, the seller does not want any want to be subject to Ebay/Paypal's Buyer Protection and does not follow rules/policy. "Item also listed on local listing, seller reserve the right to cancel the listing if sold locally."||||||"The reason the seller sent the Paypal " Send Money Request" was it affords you LESS Buyer protection and a refund ONLY if the seller has money in their acct as a Paypal Buyer Complaint" Buyer has plenty of protection through the Ebay buyer program.Need a website fast?|||

Be true to your listing...your are hurting good ebay sellers

I have made excellent purchases from China, Japan and other international countries. I don’t understand how they can make money at some of the prices items are sold at. The items arrived quickly, packaged well and as described via the listings. However, there are many sellers from China, Japan and other international countries that are truly hurting the GOOD, LIGIT eBay sellers. They are listing items as authentic brands, however when you get it they are modified versions of a name brand and/or counterfeit with the tags from the name brands. You receive items broken and have to send pictures, communicate through many eMails, and wind up going to your Credit Card Company and/or eBay to get your credit. You do get the full refund and are stuck with broken merchandise as I am not spending money sending broken or counterfeit items back. What business person has time for all this? Someone needs to clean up this mess as it is not only hurting GOOD sellers but eBay.|||What business person has time for all this? What business person doesn't take the time to verify the source prior to purchase? If you are looking for new, authentic, brand-name items, then you should buy them only from authorized dealers. Counterfeiting has been going on long before eBay started, occurs outside of eBay, and is engaged in by some U.S. sellers as well. If you know or suspect that someone is selling counterfeit products on eBay, inform the manufacturer or license holder. They'll take care of it.friends Director,|||If it's to good to be true, it's probably not true.|||Do you think that the "bad"sellers care that they are hurting ebay/"good sellers"?If they did they wouldn't do itIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||eBay is getting more and more like a back alley flea market. those countries don't have the same laws we have here, so see nothing wrong with the practice. you take a bigger risk buying from them than from sellers else where.|||"You get what you pay for." "If it seems too good to be true, then it probably is."|||China -- yes, a hotbed of fakes. Add in Thailand, Vietnam, Indonesia, even Singapore. Low wages, high aspirations and a lax to non-existent rule of law and you get crooks running rampant. But Japan? Between high wages and a rigid national code of ethics, fakes from Japan are rare.|||OP I'm a "good" seller, but you think I would let you keep the item and refund you in addition? If you claim an item arrives broken, then I would offer a refund but after I receive them item back. I dont know of any business that will give you a refund without taking the item back first.|||I will never understand why people buy cheap junk on ebay from China. Can't you just buy cheap junk locally?

Ebay/Paypal Buyer Protection Is Lousy for Buying Tickets

I found out the hard way you should ONLY buy event tickets on Ebay if you use a credit card. Because Ebay and Paypal Buyer Protection expires 45 days after you pay for your tickets. I made the big mistake of paying using my Paypal balance. If you buy invalid tickets from a dishonest seller for an event that takes place more than 45 days from the purchase date and you cannot get into the event, you are out of luck, because Ebay or Paypal.will NOT help you. In fact, they actually protect the dishonest seller because they will NOT provide you with the seller's street address, so you cannot even go after the them for Mail Fraud (if they shipped by USPS). For extended protection beyond 45 days, you need to pay with a credit card.|||It is unwise to use a system (eBay/Paypal) without actually knowing the rules. This is one a person with 583 feedbacks should know. They are not protecting anyone. You screwed up. Perfect example of a buyer blaming everyone but themselves.|||You would hope a buyer who has over 500 feedback and been on Ebay since 2004 would know or even bother to READ the listing, which clearly tells you what your Buyer Protection is in the event of non delivery or damage. The link is on the upper right hand side of every auction "Ebay Buyer Protection Learn more" Link Ebay gives you the tools. If you choose to ignore them, they can't won't help you|||Ebay /Paypal protects the buyer for a maximum of 45 days from the date of payment. If you choose to buy something you don't get or can't use past the protection deadline, just how is that "lousy of Ebay/Paypal"?|||The seller address is not on the envelope he mailed them to you in?It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||Yes, I know Ebay and Paypal only provide protection that lasts for 45 days after you purchase the item. But what good is that protection if you won't know if the tickets are good until after the 45 day guarantee period has elapsed? A fraudulent seller can rip buyers off with impunity on Ebay by selling invalid tickets at least 45 days before the date of the event. Then the hapless buyer is out of luck when they find the tickets are invalid.. Ebay prominently displays the Ebay Buyer Protection for these tickets listings. But they will only provide protection if the buyer doesn't receive the tickets or the tickets they receive don't match the description. But for invalid tickets that are purchased 45+ days before the event, there is no protection. Stub Hub, which is an Ebay subsidiary, guarantees the validity of tickets, regardless of when the buyer bought them. Ebay should provide ticket buyers the same protection as Stub Hub.|||Ebay Buyer Protection works fine if the problem is the tickets are not delivered or if the tickets that are received do not match the description in the listing.. But a buyer won't know the tickets they received are invalid until the day of the event, and if the event takes place 45+ days after the tickets were purchased, then the buyer is out of luck. It's not the same thing as receiving a damaged item with a problem you should be able to see immediately or shortly after you receive it.|||Since you KNOW all this, why did you buy the tickets? Ebay owns Stubhub. You should have bought your tickets there. You CAN and should, take the seller to court for selling fraudulent tickets.|||Stub Hub, which is an Ebay subsidiary, guarantees the validity of tickets, regardless of when the buyer bought them. Ebay should provide ticket buyers the same protection as Stub Hub. What you can do is go to stubhub when you receive the tickets and attempt to list them for sale, just don't confirm it. Stubhub will verify that the barcode is valid.

~ OT ~~ Happy Fathers Day ~~

Happy Fathers Day to all Dads everywhere!~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

Price push up ! ! !

Hello, I recently bid on an item, then had someone outbid me and retract, then outbid then retract, until he bid just under my max bid (bringing my bid to the maximum. Both the other buyer and the seller are completely new. I won the auction, and upon contacting the seller on this subject, I got the answer that the seller had had this problem before and that this buyer constantly "retraces" or "retracts" his bid after bidding them. Is it possible to retract your own bid (not through the seller)? What is your advise in proceeding with this issue? Thank you|||Can you confirm this is the magenta item?~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||This sounds like a case of shill bidding. The seller has had this problem before with the same buyer and they let them bid again. I don't buy it for a minute. If you want to be bold you can contact the seller and tell them that you think it may be a case of shill bidding. They might just quickly cancel your bid, and if they do you know why. Either way it is up to you whether you want to pursue this transaction. Next time bid your maximum as late as possible. This helps prevent unscrupulous sellers from artificially jacking up the price.|||I don't think it would be a good idea to contact the seller and accuse them of a Federal crime (shill bidding) OP hang on, for folk to check the actual bidding page. I think I know what I see, but as I am not an expert, I don't want to comment.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I was just suggesting this in case they want to rattle the seller a little.|||~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Wow, just wow!! 30-Day Summary Total bids: 20 Items bid on: 13 Bid activity (%) with this seller: 5% Bid retractions: 113 Bid retractions (6 months): 113 Not a shill bidder but certainly a habitual retractor. The sellers HAVE to report these type of bidders so eBay can suspend them. THIS is the problem I have with the hidden i.d.'s in the bidding history. In the "old days" we could see the i.d. and anyone could report the member i.d. for too many retractions. Now it is up to the sellers. If they don't report, these violators will continue to manipulate bidding.*Listen to the music playing in your head."|||siamiri, may I suggest that in the future wait until as late as possible in the auction to bid? That way your bid has less of a chance of being manipulated in this manner. Could you contact the seller and tell them to report the retractor since the seller knows their i.d.?*Listen to the music playing in your head."|||siamiri If this were me, I would want to live chat with eBay and ask them to take a look at the bids and the retractions. As the first rep has limited authority to do anything, transferring to a supervisor is a good move. Even if this "proves to be innocent bid retractions" it sure looks like your bid was pushed up to your max. Live Chat... Link~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Lady*Madonna has a good idea too ...... it wasn't there when I started my slooooow typing!~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||There is a place you can report, at the bottom of this page: Link Put in item # and tell them to look at the retraction history, and to look at the bidding activity of the retractor and point out # of retractions in 6 month period. Explain everything in detail as if explaining to a 5 year old.*Listen to the music playing in your head."|||I didn't even know you could retract ONE bid. I'm...shocked!||||||The "buyer" retracted over a hundred bids with the same seller? Smells fishy to me.|||

How to be instantly alerted when a new listing matches my saved search?

I don't see that option on my ebay pages anywhere. I've tried an app called auction alert that isn't reliable at all, that constantly does not find searches that match. any suggestions?|||You can have a saved search and be alerted when one lists but it is e-mail, once daily only. Have several searches, with one keyword each. Also have searches with common mis-spellings of the keywords.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||I use the saved searches with email notifications, but was looking for an instant notification method or application to buy listings that may only last a few minutes. I'm surprised there aren't apps available to do this.

Seller intercepted package - why?

After I bought an item, the seller left me positive feedback immediately and requested I leave him feedback ASAP. Then the seller shipped the item and again reminded me to leave feedback ASAP. I emailed the seller and told him I will leave feedback once I receive the item. About 12 hours later I receive an e-mail from UPS that says my package has been intercepted and scheduled for delivery 2 weeks later than the original ship date. Has anyone encountered such behavior before -- any reason for me not to cancel the transaction and have Paypal refund my money?|||About 12 hours later I receive an e-mail from UPS that says my package has been intercepted and scheduled for delivery 2 weeks later than the original ship date. So it's still going to be delivered to you? What exactly did the email say? Have you contacted the seller?||||||Regardless of what the seller may think, you have 45 days from the date of your payment to file for an Item Not Received or Item Significantly Not As Described. Plug the tracking number into the UPS website and then set up to receive e-mails for "exceptions" and "delivery" You could also log on as often as you wish and see if there are any updates to the package location. You are correct to not leave feedback until you have received the item and are happy it is as described in the listing. You have 60 days from end of listing to leave feedback.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||beats me what the seller has in mind. even had he sent the wrong item by mistake, it would only take a day or so to send out the right item---and he would notify you. maybe he's just a nut case? as far as your feedback: 1- it's voluntary. 2- how could you leave feedbk about the condition of the item and quality of service BEFORE you even receive it? (you would need a good-working crystal ball.) there is no provision in the ebay sytem for a seller sending the bought item over two weeks after you paid. you could go ahead and get your refund, then leave appropriate feedback according to your experience.|||Sounds to me like maybe the Seller is in the 21 Day Hold Program. They wanted you to leave Feed Back so their funds would be released. Since you were on to that, Now they want to hold the item until their funds are released, 21 days. Give it a week, Then file INR and escalate immediately.Delivery Confirmation is confirmation of delivery, not tracking.|||If I had to guess, Apple MacBook Pro sold for $1250.00 + $23.00 for shipping Seller has NO Feed Back as a Seller since 10/10/2008 and that was a NEG Buyer never sent item and never contacted me. PayPal refunded my payment. Beware Like I said, I am seeing 21 Day Hold Program Give it a week from sale date so June 19th, Then file INR and escalate immediately.Delivery Confirmation is confirmation of delivery, not tracking.|||Ah, wasn't aware of the 21 Day hold program. Yeah that seems likely. I will continue to try and contact the seller. Hopefully he will realize that the money is also released 3-days after delivery confirmation, so by delaying shipment he is delaying his funds being released. Thanks for the help guys!|||Don't hold your breathe for him to honor this but it's going to happen to him no matter who he sells it to so he'd better face up to that. As well as a potential NPS and neg. DO NOT leave FB early of course. On the optimistic side I would say they recalled it to ship with SC instead of DC but your line about FB ASAP makes it pretty obvious what his deal is.~James~|||if it was because of a hold, why would the seller delay the very delivery scan that is needed to show to paypal to release the hold? it costs the shipper an additional $10 charge to have UPS reroute a package. so they might have mixed up 2 orders. it also costs a fee for delayed delivery.|||If it does not arrive on the date specified in the add and he won't respond to you by that day then I would open a case and get your money back and leave feedback accordingly. I never leave feedback until inspection of said item. It business. If you leave feedback before, you may forgo certain rights. I don't play no games. If I pay, then you send!||||||New seller subject to the 21 day hold. Seller was trying to circumvent the hold by asking for immediate feedback In this case, based on the information, I would file the INR with Paypal as soon as is possible, given the high fraud category item and seller's actions.|||Why, Oh, Why would anyone send $1200.00 to a seller like this? Also, why is this shipping by UPS when the auction states Priority Mail? !|||something is strange here. If you don't get a good explanation from the seller file a claim as soon as you can for a not received item so you can get your money back. I would attempt to cancel the transaction through paypal if you can.Even when I am telling a lie I am truthful. Rick

i have agreed to cancel transaction, but i want a refund too please

i purchased a DVD box set and paid by paypal. The seller emailed to say the discs were faulty and would not be shipping to me. i said thats fine if i could have a refund of my funds - seller agreed but didn't do the refund. i then got an email asking me to agree to cancel the transaction - which i agreed to so the seller can recoup their fees. now i am concerned though, because it says "you are no longer obligated to pay for this item"....but i have; and i dont understand why they haven't refunded me yet. if they know they are not going to send the goods, i'm a bit annoyed that they are not promptly returning my funds. should i not have agreed to cancel transaction until i got refunded?|||You should not have agreed to the transaction cancellation, unless you were refunded first. Check your Paypal acct again and make certain you have not been refunded. If nothing, then File the INR with Paypal now.|||When you check your PP account, be sure to change the default page which only shows the current day. Change the view to go back far enough to see if the refund was processed. If you funded the PP payment with a Credit Card, the refund would show, then another line would show the funds as returned to your Credit Card. It may take several days to post to your credit card.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer

No seller info in items when delivered

I've never sold anything on ebay yet but I have bought a lot of items in the last 6 years. In fact I'v bought 145 items in the last 45 days. The items I've bought from US sellers have all had something in them to denote who the seller was so I could leave feedback. None of the out of US sellers have done this............... How can I leave feedback for you sellers if I don't know who it came from!!!!!! A couple of Initials scribbled in Chinese on the outside of the envelope or an in house ID number don't give me enough info to leave feedback for the right seller. I do buy the same item from multiple sellers. I don't if all the sellers will see this post. Maybe Ebay.com should send a notice to this effect to all active sellers. If they want feedback then the sellers should be aware of this problem. adnetbuyer|||So how many boards did you post this on? Someone pass me an explanation and a Tanq on the rocks please ...|||HMMMMMMM. I have purchased over 1500 items since 1998....about 5% have any sort of info in them. Get over it.|||Seriously? You can't remember what you bought? I include an item card in all of my purchases. But there have been times after packing and shipping, I've found the item card on my floor. Mistakes happen you know. Or some people aren't big sellers and either don't know to do it or don't think they need to. You got your item, right?|||One word - Packing slip.|||Looks like the buyer's getting confused because of all the small electronics he buys, card readers, chargers, memory sticks, adapters, etc. Like I told someone else recently, the seller looks at you as one buyer buying a memory stick or two. They can't see from your perspective of one man receiving multiple memory sticks every day and having to sort them out! I bought a Playstation cable here once. I knew who sent it. The guy I bought it from! See? You're going to have to ask them to write the auction number inside or on the box. Not everyone will do it, but if a few do, plus the few that insert a packing slip, then add that to the easy detective work by looking at the unique items or packages with return addresses, and those factors should leave a minimal amount hard to identify to a particular seller. But it won't be that hard because you've already narrowed it down, right? ~James~|||Anytime a buyer has asked me to write the item number on the packaging, I have. No problem. And like I said, I do include a card with my seller name and the item number on it. But sometimes, it has happened, that the card falls out as I'm packaging. I don't sell the types of things you buy though - mine I guess are more individual so I guess I think it would be more obvious.|||Only buy from those sellers that have left you a packing slip or card.Need a website fast?|||"A couple of Initials scribbled in Chinese on the outside of the envelope or an in house ID number don't give me enough info to leave feedback for the right seller. " Sounds like you are purchasing from high volume sellers. Not all sellers use packing slips. I would suggest , you request a packing slip in your order, PRIOR to bidding. USE the Ask Seller a ? feature in the auction listing. Example: Dear Seller, would it be possible to include a packing slip in with my order, if I win the auction. A simple auction number/seller user ID would suffice. Thank you , Potential Bidder If you do this and get a reply, great, go ahead and bid. If you receive no reply, then you know they likely will not be able to comply with your request and you should find another seller for the item(s).|||You seem to be buying very low value ,often with free S&H items from China. Example: Memory card reader .40 with Free S&H from Hong Kong. I highly doubt ,most sellers are going to go the extra mile for such low value, cheap items. These high volume Chinese sellers are all about volume and not customer service. Most are selling this inexpensive carp, just to get high feedback numbers in a short amount of time. If they don't get much feedback, they may realize why.|||I'm all for asking questions prior to bidding, but I don't think requesting a packing slip after purchasing is too much to ask for. That's an appropriate request to put in a payment note.|||I think it is essential to include a packing slip and a copy of the winning listing with each lot of goods I sell. I am a newby on eBay with 38 years in business so didn't think twice about including the essential paperwork when despatching items. So far, I have purchased one cheap item from China for my granddaughter and the communication was excellent from the time I won the bid to the time I opened the item. The second item was $850 and although the seller was agreed to the pick up time and payment date, communication only happened when I took the initiative. I was truly amazed. The other thing I don't like is sellers/buyers who want to email outside of eBay. I like eBay to have a record of all of my communications in case anything 'goes wrong'. Selling on eBay is a business whether it is an odd item or high volume. Perhaps each person needs to go through an education process before they can sell on eBay.|||variety-direct2u you are expecting all Ebay sellers "to do as you do". That is not going to happen. Each seller handles their Ebay business as they choose.|||The second item was $850 and although the seller was agreed to the pick up time and payment date, communication only happened when I took the initiative. I was truly amazed. What other communication did you want? I send a packing slip with all my items but I don't freak out when another seller doesn't. Everybody does things differently, if we didn't life would be awfully boring.|||I'd rather save the ink and paper than print a packing slip. I do include item cards (luckily my DH is a printer ). However, if I sold an item for $850, yeah - I'd probably print up a packing slip for that one! If I get a packing slip, it goes right in the garbage so I view them as junk mail honestly. I don't feel the need to perpetuate more junk mail myself by sending them out. But again, if anyone requests it, I would honor that request without any problem.

Fincastle Golf shop sold counterfeit golf clubs Ok with eBay

Purchased a set of Taylormade R7 irons from ebay and Fincastle Golf Shop Fincastle Golf and Country Club Bluefield, VA. Was not able to confirm through Taylormade that the sorry clubs were counterfeit until after the 45 day limit and eBay and PayPal says pack sand we are out of it, eBay supports the sale of counterfeit golf equipment and has for a long time, In 2008 eBay was notified of many counterfeit sales and arrest but they are like dealing with China.|||You waited longer than 45 days and you equate this with a company being OK with counterfeits?|||Report to the manufacturer.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||You have allowed the situation to happen. Had you filed and provided proof of the counterfeit in a timely manner, you woud have received a full refund from either Ebay OR Paypal. If you funded the payment with a credit card, you only recourse at this point , is to file a chargeback with your CC issuer. Unless buyers pay attention, follow procedure, then YES the counterfeiters will continue. Report the auction / Ebay seller to the trade mark owner. In addition, you can report counterfeits here Link|||Ebay gives you the tools, if you choose not to use them, then it is your fault, not Ebay's.|||"Follow-up by drew1251 (Jun-15-10 13:02): Clubs are counterfeit, Federal criminal complaint filed against seller & eBay" Another buyer blaming everyone but himself.|||"Follow-up by drew1251 (Jun-15-10 13:02): Clubs are counterfeit, Federal criminal complaint filed against seller & eBay" Another buyer blaming everyone but himself. That response can be removed.|||first eBay didn't sell you anything . they aren't involved at all in this type of action. you can sue the seller , you'd not gain anything in most cases , but that's your only outlet now that you let the time limits pass.|||Actually another buyer who was taken in with no way to know if counterfeit until observed by a retailer too late for ebay to act. You have yto be a Pro or a dealer to know that, so I guess everything sold on eBay should immediately be taken in for inspection by the manufacturer. Huh, I can't hear you!|||Isn't it possible that the seller did not know they were counterfiet? Unlikely I know, but it can happen. There was no mention of contacting the seller and the response. Any seller that wants to stay selling would want to be aware of customer reactions. But they have to be told. No?

Help! I think I've been scammed...

Hello, everyone. I am at my wit's end, and I just don't know what to do. On April 19th, I won an auction for a pre-sale item for $300 that was to be released on May 25th. The whole transaction was very smooth, the seller had good communication, and he had a 99.9% feedback rating (with over 6000 feedbacks). On May 28th, having not received a shipping notice, I talked to the seller about whether he was shipping, and he explained that he was a one man operation and that things had been hectic for him. He assured me he would ship my item the next day. Come June 1st, I finally receive a USPS Priority Mail tracking number for my item, with a notice that the seller has shipped the item. I had talked to the seller previously about whether he was shipping, and he explained that he was a one man operation and that things had been hectic for him. The seller listed his shipping would take 2-3 days, and as of June 5th, I had not received the item. Not only that, but the tracking system still said "Electronic Shipping Info Received". I tried to contact the seller again, and did not receive a response. On June 7th, I left the seller negative feedback. On June 8th, the seller contacted me back, requesting a feedback change. He explained that he had a family emergency, and that he was shipping out my item that day. He said I would receive my order before the weekend, or early the next week. So, here it is June 17th... I have not gotten my item, and the seller now does not respond to emails or phone calls. Unfortunately, eBay does not allow me to dispute the charge, because it's more than 45 days after I paid... which honestly is BS in my opinion, as it was a pre-sale item that was to be released on May 25th. I should have 45 days after May 25th in my situation. What can I do? I'm really worried that I've been ripped off and am out of $300. I have tried to open claims with PayPal and eBay, but again... I'm past the 45 days. I'm really at a loss. Thanks for any help you guys can give me.|||Oh, and I'd also like to note: Back in April, the seller had a 99.9% rating. He has since fallen to 98.8%. I am not the only one being scammed by this guy.|||Did you make your PayPal payment with a credit card? If you did, on the back of your card, there should be a telephone #. Call that number and do a chargeback. If you paid with a debit card, you may be able to do a chargeback, but you'd have to call your bank on that (I think). Some do offer some protection for cases like this; some don't. If you paid from a PayPal balance, or from your bank account, you're probably out of luck. Your seller certainly seems to be racking up some bad FB this past month.|||You might still have 1 day left to NEG him.|||Ebay /Paypal require a seller to ship within 30 days Link Once you allow a seller to string you along ,beyond the 45 days from date of payment filing deadline, you have nobody to blame , but yourself. Once the situation hit the 30 -40 day mark (from payment) you should have filed to protect that Buyer Protection filing deadline. As stated above, if funded with a credit card, do a chargeback with your card issuer. If you failed to protect yourself with a credit card, especially on a Pre Sale Item,There is no further recourse for a refund.You can file a Mail Fraud complaint with the USPS, but it wil not result ina refund . Link|||You are not the only one he has done this too. His feedback is terrible. --> Link"When choosing between two evils, I always like to try the one I've never tried before." ~Mae West|||The more feeback they have received the harder the percentages are to determine. Always check toolhause for the list of reds and greys before jumping in on a high ticket item. Sorry this happened to you and hoping for a good outcome!|||

As a Buyer what is your Criteria while selecting / buying any item ?

Just checking with Buyers to keep update and Match my Selling Criteria. What kind of info you will look into / for seller and Item? " No Spin Zone @ Velly "|||I personally look at the item price, S&H, DSR score and the seller's track record on toolhause of how they conduct themselves with buyers. The Ebay feedback total score % does not tell the whole story.|||I like to know the exact condition of the item. I buy alot of scratch and dent items here, but don't want to find that out when I open the package. For instance, I bought a used Les Paul and the seller said it had 2 dings and some minor polishing swirls. Didn't scare me off, I paid more than I wanted to because I felt I was dealing with an honest seller, but when I got the item it was in far better condition than the description and the pictures represented. I think when a seller lists the true description they are honest and I am bidding with confidence.|||I want to see more than one in focus photo of an item, clear concise detailed description of condition with measurements, price and shipping costs, check seller's feedback on Toolhaus, make sure the item is being stored in a non-smoking enviroment, pay no attention to DSRs. Never buy from sellers who don't answer questions or refer me back to the item description for the condition when the condition only states something benign like nice vintage condition.|||I look at photos, price, S & H cost, feedback score. I don't bid on items where the seller says "no returns" or when the seller includes the cost of insurance with shipping. I look at the feedback comments left by other buyers.||||||Great input folks, You can discuss for any item here.(Cloth/Electronics/Perfume/Shoes/Records/etc) Blue_eyes...says don't buy fragrances, unless maybe you have a Lagerfeld...? We'll let you know about Lagerfeld. Its not hard to find it for you! Item Description is Main concern. ( Please check it carefully ) + Feedback for that particular item from previous buyer/s. + Feedback in General for Shipping time/packing/Extra/etc.|||For me, I am not nearly as concerned about the number of negatives (within reason) what I want to see is how a seller deals with a problem. Nothing makes me hit the back button faster than a nasty seller response, in caps, saying how stupid the buyer is. I'm aware that there are bad buyers. I'm not one of them and don't want to deal with a seller who going to get angry and blame me if there's a problem.|||Right item, right price, right description, right FB...this could take awhile.|||A high quality item description with good photos. For some items the zoom feature is wonderful; handbags are a good example. If I like the item I check out seller fb. For negs, I look to see if there is a trend for a particular problem, but like another poster, I look to how the seller responds to negs. I am looking for cooperation, not blame and excuses. I can also recognize PITA buyers but i don't want a PITA seller. Then I check out S+H. If all this goes well, you are on my watch list. Then I comparison shop. Item quality is the main factor. If items are used I cross compare for state of repair and general condition. I usually think over my options at this point and make a decision. I do like to buy expensive, used items from people who own the item. They are usually upfront and honest about the state of the item. I just got a great deal on a Cartier tank watch this way as well as a Prada handbag. I always check the selling history of the seller to see if they have sold like items or items of equal quality. I may be a bit suspicious if this is your first luxury item after 3 years of selling cheap trinkets. (i do wish eBay went beyond 3 months for item views and prices.) There is a fair bit of intuition that goes into good buying, believe it or not. JMPO.|||One more thing: I check out all the items that a seller has for sale to see if my item fits into the seller's range of quality. "Buy what you know, know what you know."|||BTW, I don't like music on sale sites. It interferes with my i-tunes or the radio. It makes me hit the back button.|||BTW, I don't like music on sale sites. It interferes with my i-tunes or the radio. It makes me hit the back button. Sorry to hear about the Issue. We have mixed response for music Tone in listing.|||RE: Post # 4 "I look at photos, price, S & H cost, feedback score. I don't bid on items where the seller says "no returns" or when the seller includes the cost of insurance with shipping" Sellers are required to include the insurance either in the item price or the S&H. Sellers are no longer allowed as per the Selling Practices policy to offer and charge a separate fee for insurance. Link Whether the seller mentions it or not, insurance is likely built into the price of the item or the s&h. When I see No returns, Only ship to a confirmed address (no such thing anymore) or other such ignorant phrases, it tells me the seller is not familiar with Ebay and or Paypal current policies.|||On the search results page: - First I check the item title and picture to make sure the seller has what I want. If I can't somewhat make out what the item is from the thumbnail, I pass. If the item title and picture don't match, I pass. - Then I look at the price and shipping to see if they are within reason. Too many sellers expect unrealistic prices for their product, especially U.S. sellers. I pass over at least half of the items I would otherwise be interested in due to price. For example, $75 plus shipping for a Billy Biggle plush? C'mon. I could buy one direct from the website and have it shipped for less than a 1/3 of that. I don't care as much about the shipping charge. I just want to see that it's in the ballpark for that item. Of the listings that I actually click into: - I check the seller's feedback. If there are any questions, I check toolhaus. I'm most interested in responses left to any negatives. This tells me what the seller's service is like. - I check the return policy. This also tells me what the seller's service is like. - I read the description. I want to know the condition of the item I'm considering purchasing. I also want to know the terms. If there is too much negativity, I close the tab. A single sentence about non-paying bidders, or something similar, is fine. If there is anything more than that, especially in regards to feedback, PayPal, or eBay in general, I'm gone. I want to know that should any problems arise, the seller will gladly help to correct them, without the need for a dispute being filed. If there are too many policy violations in the description, I'm gone. I don't expect seller's to keep up with every rule change, especially if it's a rule that was just changed. But at least keep up with most of them. If there is any automatically playing music or videos, I close the tab immediately. I'm a night person; so I'm often looking on eBay in the late night hours. There is no need to disrupt other people sleeping in the house just so I can look at a listing. If the description is much longer than a page or so, I close the tab. I'm interested in buying items, not reading a novel or knowing the seller's life story. Unless it is directly related to the item, I don't care why it's being sold. If there are one or two sentences actually describing of the item, yet paragraphs of terms, I'm definitely gone. I don't mind the terms being a bit longer than the description of the item, but keep it reasonable. If everything looks good, I buy, or place a snipe bid. I prefer to simply buy it now, though. Basically what I'm looking for is the right item, at a reasonable price, with decent terms, from a seller with a good track record of service.friends Director,